Alabama
Alabama Securities Commission
401 Adams Avenue, Suite 290
Montgomery, AL 36104
Money Transmitter License, SC 579
Alaska
Alaska Department of Commerce, Community & Economic Development
PO Box 110807
Juneau, AK 99811-0807
Money Transmitter License, AKMT-012824
Disclosure
Arizona
Arizona State Banking Department
100 N. 15th Ave, Suite 261
Phoenix, AZ 85007
Money Transmitter License, MT-0948280
California
Department of Financial Protection and Innovation
Division of Corporations and Financial Institutions
One Sansome Street, Suite 600
San Francisco, CA 94104-4428
Money Transmitter License, 2671
Disclosure
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Connecticut
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103-1800
Money Transmitter License, MT-1434636
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Delaware
Office of the State Bank Commissioner
1110 Forrest Avenue
Dover, DE 19904
Sale of Checks and Transmission of Money License, 029914
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Florida
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399
Money Transmitters Part II, FT230000251
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Georgia
Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Money Transmitter License, 61205
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Louisiana
Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095
Money Transmitter License
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Minnesota
Minnesota Department of Commerce
7th Place East Suite 500
St. Paul, MN 55101
Money Transmitter License, MN-MT-1434636
Disclosure
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Mississippi
Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
Money Transmitter License, 1434636
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Missouri
Missouri Division of Finance
Truman State Office Building Room 630
Jefferson City, MO 65102
Money Transmitter License, MO-21-8275
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Nebraska
Nebraska Department of Banking and Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
Money Transmitter License, NMLS 1434636
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New Hampshire
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301
Money Transmitter License, 23502-MT
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Oklahoma
Oklahoma Department of Banking DOB
2900 North Lincoln Boulevard
Oklahoma City, OK 73105
Money Transmitter License, OK-DOB-C-01020
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South Carolina
South Carolina Office of the Attorney General
Money Services Division
10000 Assembly Street
Columbia, SC 29201
AG Money Transmitter License
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South Dakota
South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
Money Transmitter License, MT.2190
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Tennessee
Department of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243
Money Transmitter License, 1434636
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Texas
Texas Department of Banking
2601 North Lamar Blvd
Austin, TX 78075
Money Transmitter License, 3154
Disclosure
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Utah
Utah Department of Financial Institutions
P.O. Box 146800
Salt Lake City, Utah 84114-6800
DFI Money Transmitter License, 166
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Disclosures
Alaska
For Alaska Residents Only:
If your issue is unresolved by the customer support division of AllPaid, Inc. at (888) 561-7888, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents to:
Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at
dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
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California
AllPaid, Inc. is a money transmitter licensed by the California Department of Financial Protection and Innovation.
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677 or at (916) 327-7585, by email at
Ask.DFPI@dfpi.ca.gov, or by mail at :
the Department of Financial Protection and Innovation
Attn: Consumer Services
2101 Arena Boulevard
Sacramento, CA 95834.
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Minnesota
If you have a complaint, first contact the customer support division of AllPaid, Inc. at (888) 561-7888. If you still have an unresolved complaint regarding the company's money transmission, please direct your complaint to:
Minnesota Department of Commerce
85 7th Place East, Suite 280
Saint Paul, MN 55101
Tel. 651-539-1500
https://mn.gov/commerce/industries/financial-institutions/money-transmission/
File a complaint online or mail:
https://mn.gov/commerce/consumers/file-a-complaint/#complaint
Call us: 651-539-1600
Email us:
consumer.protection@state.mn.us
Consumer Fraud WARNING: Consumers should be aware that fraud can and does occur. If you think you have been a victim of a fraud or scam, please contact us immediately at 888-561-7888 to report the fraud or scam or suspected fraud or scam.
Minnesota residents can also report a fraud or scam with The Office of Minnesota Attorney General at:
www.ag.state.mn.us
For more information on how to protect yourself from fraud or scams, visit
www.stopfraud.gov
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Texas
If you have a complaint, first contact the customer support division of AllPaid, Inc. at (888) 561-7888. If you still have an unresolved complaint regarding the company's money transmission, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
Tel. 1-877-276-5554 (toll free)
Email:
consumer.complaints@dob.texas.gov
www.dob.texas.gov
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Washington
Entities other than FDIC insured financial institutions that conduct money transmission activities in Washington State, including the sale of payment of money or credit are required to be licensed. If there are questions or concerns regarding a transaction with a licensee, please contact the Washington State Department of Financial Institutions at (360) 902-8703 or by mail at:
Department of Consumer Services
150 Israel Road Southwest
Olympia, WA 98504-1200.
To file a complaint, please provide: the name of the company, office location, and who you contacted at the company; your name, mailing address,and ten digit phone numbers; and a simple explanation of the problem, with a list of events in chronological order, making sure to include names and dates. Be specific and as brief as possible.For electronic submission, please complete the form found on the website: www.dfi.wa.gov under Consumer Information: File a Complaint.Fraudulent transactions may result in the loss of money with no recourse.
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